RyanAir customer support contact can be contacted via phone, email or chat. The company’s team of professionals can help customers with booking flights, changing existing ones, checking on flight status, or with any other enquiries. Their team can be reached Monday through Friday from 9:00 to 17:00 GMT.
The airline has long been praised for its business model, but in recent years it has come under increasing pressure to improve its customer service. In an effort to address this, the airline recently announced a series of changes including allowing passengers to bring a second small carry-on bag and correcting minor errors in online bookings within 24 hours. It also said it would stop fining passengers whose carry-on bags are slightly over the minimum size limit, which along with charges for printing boarding passes is one of the most common complaints.
Ryanair Customer Support: How to Easily Contact Them for Booking, Changes, and Assistance
As well as these changes, the airline plans to overhaul its website and set up a team of people to respond to emails. Ryanair chief executive Michael O’Leary told shareholders that he was determined to shake off the airline’s reputation for poor customer service, which he claimed was hampering growth and making it harder to attract new passengers.
Ryanair is Europe’s largest low-cost airline and operates a fleet of around 190 aircraft. Its bases are located across Europe, with the most in London-Stansted and Dublin. The company flies to 84 destinations from its bases and many non-base airports. Traditionally, the airline has tended to fly to secondary airports rather than main airports in order to benefit from lower landing fees and quicker turn-around times. This often means that cities served by Ryanair are not as close to each other as they might be if the airline used the main airports in their city.